by mseorrr25
New Member

Hi I am going Spain this week and I wanted to know if I can use my phone free of

Hi I am going Spain this week and I wanted to know if I can use my phone there normally 

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Hi I am going Spain this week and I wanted to know if I can use my phone fre

Hi @mseorrr25

 

Welcome to the EE Community,

 

Yes you can use your phone as normal within the EU if your a Pay Monthly customer text roaming to 150 to check roaming is set up.

by
EE Community Support Team

Re: Hi I am going Spain this week and I wanted to know if I can use my phone fre

Good Morning @mseorrr25.

 

Welcome to the community.

 

I would recommend logging in to your My EE and checking everything is active before going, whilst being in the EU you can use your handset as you would in the UK with no additional fee. 

 

The steps to ensure everything is active are the following:

 

Log in to My EE > Menu > Manage device > Ensure 'Roaming abroad' and 'Call abroad and premium rate' is allowed.

 

Have a great time in Spain!

 

We are here if you have any further questions,

 

Katie 🙂

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