04-06-2017 09:24 AM
Hey, I just arrived in Portugal and I qualify for the EU roaming. But currently I have No service! Help??
04-06-2017 10:51 AM
Search Network Manually and turn your phone off and on few time.
I hope it will help you.
04-06-2017 11:58 AM
04-06-2017 12:05 PM
04-06-2017 12:20 PM
Live chat can be find on Get in Touch page here,
04-06-2017 01:03 PM
Hi @Gabriel92 and welcome to the community
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and ring using format of 00447*********
Also, please let me know If you are using an EE personal or business account?
04-06-2017 01:51 PM
As the suggestions have not worked, please pop to the live chat link.
This can be found in your Private Messages.
Our customer service team will be able to assist with your issue.
The link will be active from now till 8pm (UK TIME).
Let me know how you get on.