by Tats77

Help with using aboard

I have paid for 60minutes and 250 text from Bali but I can not make any calls. I have tried ringing several people and nothing. I have checked my data roaming which is on.


Why am I paying for something that doesn't work!!! Please could someone help? Thank you Tats

EE Community Support Team

Re: Help with using aboard

Hi @Tats77


Welcome to the community.


Are you able to get a connection to a mobile network at all?


Is roaming and international calling set up on your My EE account?


You can check under Manage Device.



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