by Joew1991
Explorer

Help me connect my phone abroad.

Im currently in spain and i cant connect my phone to the network. Im on a 4g max plan amd i have enabled data roaming on both my ee and the phone   help please 

3 REPLIES 3
Highlighted
by
EE Community Support Team

Re: Help me connect my phone abroad.

Hello there @Joew1991

 

Thanks for coming to the community.

 

Can you try and connect to a different network, following the steps below for your device.

 

  • iPhone – Settings > Carrier > Toggle Automatic OFF

 

  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK

 

  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Let me know how you get on 🙂

by Joew1991
Explorer

Re: Help me connect my phone abroad.

Thank you very much. I have connected to orange. 👍👍

by
EE Community Support Team

Re: Help me connect my phone abroad.

Brilliant thanks for coming back to confirm that, @Joew1991. 🙂

 

Enjoy the rest of your time in Spain. 😄

 

Chris

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