by Alanjs1988
Visitor

Help!! No signal portugal

How and to who do I connect to in Portugal on a Iphone 7 I've turned off 4G any help lleaseee 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Help!! No signal portugal

@Alanjs1988  Did you call customer services and have roaming enabled on your account or did you text ROAMING  to 150 to enabled the service on your account all of this needs to be done before you leave the UK.       

 

 If you log into your online account and wait for the live chat window to pop up with this you can then use live chat to enable roaming on your account. 

 

2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Help!! No signal portugal

@Alanjs1988  Did you call customer services and have roaming enabled on your account or did you text ROAMING  to 150 to enabled the service on your account all of this needs to be done before you leave the UK.       

 

 If you log into your online account and wait for the live chat window to pop up with this you can then use live chat to enable roaming on your account. 

 

by
EE Community Support Team

Re: Help!! No signal portugal

Hi @Alanjs1988

 

Just checking in on this with you 🙂

 

Has the help and support @Chris_B given to you, helped get your services working?

 

Did you speak to live chat?

 

Thanks

 

Richard

 

🙂

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