by Daftsal
Visitor

Help, I can't use my phone in Latvia. I've been charged for data but can't use

I'm in Latvia and need my phone. Text telling me to text TRAVEL to 150 won't send but I've been charged on my account? I can't use my phone to call the uk to speak to EE GRRRRRRRRRRRRRRRRRRRRRRRR

1 REPLY 1
by
EE Community Support Team

Re: Help, I can't use my phone in Latvia. I've been charged for data but can't u

Good morning @Daftsal

 

Welcome to the EE community and thanks for posting 🙂

 

Did you check before you traveled that Roaming was active on your account?

 

If not don't worry, we would love to try and help you.

 

So this doesn't happen again, please check out our EE Roaming - Getting ready to use your phone abroad post.

 

Also please check out the charges and Add on information for LATVIA should you need it.

 

Are you a personal pay monthly or a pay as you go EE customer?

 

Thanks

 

Richard

 

🙂

 

 

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