by Steveb33
Visitor

Help I can't make calls or text from France. Data works however

Hi I can't make calls or make texts from france

2 REPLIES 2
by Profile closed
Not applicable

Re: Help I can't make calls or text from France. Data works however

Hello @Steveb33 since data is working I assume roaming has been enabled on your account? You can check by logging in to MY EE online and navigating to MY EE>Manage device:

 

https://id.ee.co.uk/id/login

 

Have you restarted the device since landing? Here is a link containing more information on troubleshooting problems when roaming abroad:

 

https://community.ee.co.uk/t5/Roaming/Roaming-with-EE-What-to-do-if-you-re-having-problems-abroad/td...

 

🙂

by
EE Community Support Team

Re: Help I can't make calls or text from France. Data works however

Hello @Steveb33

 

Welcome to the community.

 

Has the great advice worked from @Profile closed?

 

Thanks, Leanne 🙂

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