by Rico1
Visitor

Have arrived in the UAE and have no signal and no text message, either

 
2 REPLIES 2
by Grand Master
Grand Master

Re: Have arrived in the UAE and have no signal and no text message, either

@Rico1  Did you enable roaming on your account before you left the UK ?  Have you tried restarting the device? 

by
EE Community Support Team

Re: Have arrived in the UAE and have no signal and no text message, either

Hi there @Rico1

 

Thanks for coming here.

 

Just to add to @Chris_B's advice, if a restart doesn't work for you and roaming is not set up, you may be able to activate this in your My EE account.

 

To check this log into your My EE online

 

Then select Manage Device > Roaming and call abroad and premium rate.

 

They will both need to be set to allowed.

 

Let us know how you get on.

 

Leanne 🙂

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