by Phcpbank
Explorer

Have 4G Max plan from Jan 2018. Going to USA. Do I need to turn on roaming?

I need to know what to do....

 

Have a 4G max plan from Jan 2018 and am going to USA. This is included in my package. Do I need to turn on roaming on my phone when there or will it just connect and I will have full usage? Thanks

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Have 4G Max plan from Jan 2018. Going to USA. Do I need to turn on roaming?

Hi @Phcpbank

 

Text ROAMING to 150 and you will receive a text to confirm if the service is active.

 

You can also check via your online account.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Have 4G Max plan from Jan 2018. Going to USA. Do I need to turn on roaming?

Hi @Phcpbank

 

Text ROAMING to 150 and you will receive a text to confirm if the service is active.

 

You can also check via your online account.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Phcpbank
Explorer

Re: Have 4G Max plan from Jan 2018. Going to USA. Do I need to turn on roaming?

Done. Thanks

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