23-11-2018 01:20 PM
HELP!!!! So infuriating I’m visiting USA my phone says everything’s unlocked for roaming! I’ve bought several add ons but No!!! Can’t contact anyone even EE as restricted!!! Please help! Super important I connect with home 🙁
23-11-2018 01:38 PM
@Kboogie Login to your online account and enable international calls and premium rate numbers. Purchasing add ons doesn’t doesn’t enable this.
23-11-2018 01:49 PM
Thank you for your reply. I’ve just double checked controls and everything is enabled! Really wanted you to have the answer for me! I’ve tried everything and of course can’t call EE! I’ve msg them a couple of days ago but they haven’t replied. Any ideas? Thanks xkx
23-11-2018 01:53 PM
@Kboogie Are you putting 44 or +44 if your calling the a UK number instead of the 0 at the start of the number?
23-11-2018 02:02 PM
Yes I’ve tried that! Tried everything actually! Do you know a way of contacting EE please? I have wifi. Thanks 😥
23-11-2018 02:10 PM
Try the Freephone no. in my sig. over Skype.
23-11-2018 02:21 PM
Thanks! You're welcome :)! Glad I could be of assistance.