by Janicebe1
New Member

Going to Spain what add on do I need

Going to Spain do I need a special add on to make calls texts ect?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Going to Spain what add on do I need

Hi @Janicebe1 

 

You don't need anything as you can roam in the EU as at home (maximum data 15GB).

 

Just text ROAMING to 150 to ensure your service is activated.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Going to Spain what add on do I need

Hi @Janicebe1 

 

You don't need anything as you can roam in the EU as at home (maximum data 15GB).

 

Just text ROAMING to 150 to ensure your service is activated.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Going to Spain what add on do I need

Hi there @Janicebe1

 

Thanks for posting 🙂

 

@Northerner is correct, you can use your inclusive calls, texts and up to 15GB of data within Spain.

 

If you have a pay monthly account, you will need to check you are set up for roaming

 

To do this log into your My EE account online go to Menu > Manage Device > Roaming Abroad and also Call Abroad and Premium rate> They will show as ticked if roaming and calling abroad is activated.

 

Have a great time in Spain 🙂

 

Leanne.

 

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