by Jharris11
Explorer

Going abroad tomorrow

I’m going abroad tomorrow to Turkey I want to know if I can use my phone over there ?

5 REPLIES 5
by Jharris11
Explorer

Re: Going abroad tomorrow

Thank you
It says my phone is not set up for roaming and I know it’s too late to call now

Sent from my iPhone
by Grand Master
Grand Master

Re: Going abroad tomorrow

@Jharris11: Text ROAMING to 150 before you leave to check your a/c is set up for roaming.

 

You should be able to use it there but it will cost. See https://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-costs/countries/turkey... .

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by Grand Master
Grand Master

Re: Going abroad tomorrow

@Jharris11   Yes you can but make sure you text ROAMING to 150 now as you need to make sure roaming is enabled on your account.   Unfortunately you will not be able to use your allowances while in Turkey as Turkey is not part of the EU.  

 

Text RO TURKEY  to find out what options you do have to keep costs down. 

by
EE Employee

Re: Going abroad tomorrow

Hi @Jharris11 and welcome to the community.

 

I hope the information provided by @XRaySpeX and @Chris_B has helped. 🙂

 

If once you get to Turkey and you experience issues with your phone, please follow our wonderful guide for problems abroad whilst roaming.

 

Many thanks,

 

Lee

by
EE Employee

Re: Going abroad tomorrow

Hi @Jharris11

 

Are you overseas or still in the UK?

 

Many thanks,

 

Lee

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