Highlighted
by Profile closed
Not applicable

Global Roaming Minutes add-on on a mixed EU+non-EU trip

Hi

 

If I had an active Global Roaming Minutes add-on and was in an EU country making calls to UK as well as receiving calls, would my add-on minutes stay unused, or get used before the EU Roaming allowances?

 

Thanks 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Global Roaming Minutes add-on on a mixed EU+non-EU trip

Your Global Roaming Minutes will not be used whilst you are in EU. You'll be using your UK allowances.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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View solution in original post

5 REPLIES 5
by Grand Master
Grand Master
Solution

Re: Global Roaming Minutes add-on on a mixed EU+non-EU trip

Your Global Roaming Minutes will not be used whilst you are in EU. You'll be using your UK allowances.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

by Profile closed
Not applicable

Re: Global Roaming Minutes add-on on a mixed EU+non-EU trip

@XRaySpeX this was my first thought as it would be logical.

 

However, the list of roaming zones covered by this add-on includes (I believe) EU as well. Hence the confusion.

Screenshot_20180618-052607.jpg

 

 

 

by
EE Community Support Team

Re: Global Roaming Minutes add-on on a mixed EU+non-EU trip

Hi @Profile closed,

 

@XRaySpeX is correct, you'll be using your UK allowances in the EU.

 

Thanks

 

James

by Profile closed
Not applicable

Re: Global Roaming Minutes add-on on a mixed EU+non-EU trip

@James_B thanks for confirming that

by
EE Community Support Team

Re: Global Roaming Minutes add-on on a mixed EU+non-EU trip

No problem @Profile closed Smiley Happy

 

James

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