18-07-2018 10:10 PM
I'm currently in Germany and my phone won't allow me to make calls or send text messages. My roaming is active, and I'm able to use my data and also recieve calls and texts.
Does anyone have a solution to my problem?
I have attempted to manually change the carrier network, T-mobile is the only one which works. A restart did also not yield any chage to my issue.
18-07-2018 10:21 PM
@eddyhill Login to your account and enable international and premium rate numbers.
18-07-2018 10:42 PM - edited 18-07-2018 10:52 PM
I just tried. It's blocked, the bill isn't paid by me and perhaps that is why I don't think I can change that. But, I was under the impression that roaming meant I could definitely call and text?
There is a tick next to "Calls to numbers in EE Europe zone and back home...", surely that is sufficient. I don't intend to contact anyone outside of said zone. Any other ideas? Can't bear the thought of having to borrow or use a pay phone to wait through the customer service tomorrow, especially when I'm sure it should be working as it is.
by Jny511 3 weeks ago