22-08-2017 03:24 PM
24-08-2017 02:44 AM
Will we continue to be notified for free (by text/email) when we have maxed out our monthly data allowances, as is the case when in the U.K.?
24-08-2017 02:48 AM
Will he be notified for free when overseas, if we max out our monthly data allowances and will we be able to purchase the same 'add-ons' if overseas?
24-08-2017 08:00 AM
Hello there @SambaApe
Thanks for posting.
If you are a visiting a country that is included within your allowance we will text you to let you know when the data has been used.
You will be prompted to purchase a Roaming data add-on for that country.
Before you go check with us the Roaming is set up for you to use this abroad 🙂
28-08-2017 03:10 AM
I am travelling to Australia for 3 weeks. I have a max plan with 5 additional destinations.
could you let me know will roaming and text messages and calls back to the uk be free?
i have 30gb of data can I use all of this roaming?
i don't want to come back to a massive bill.
28-08-2017 08:04 AM
@Gazalondon On the new MAX plan you can use your allowance whilst in Australia for calls and texts back to the UK, the EU and Australia, Canada, Mexico, New Zealand and USA.
You can use 15GB data a month, as there's a FUP.
Check you have roaming enabled, text ROAMING to 150 now.