25-05-2019 11:00 PM
I'm in the US and have roaming activated. When I attempt to text a US number from my phone it does not send and an Error 38 message appears.
25-05-2019 06:28 AM
@emyoung84 Have you enabled from within your EE online a account or my EE app enabled call abroad and premium rate numbers?
25-05-2019 09:28 AM - edited 25-05-2019 09:29 AM
Welcome to the community 🙂
I hope your having an amazing time in America!
Did you get a chance to follow the steps @Chris_B suggested?
You can check your roaming status by logging into your My EE account online > go to Menu > Manage Device > Roaming Abroad >This will show as ticked if roaming is activated.
Have you been able to make and receive texts and calls from the UK?
by gazzrtt 21-06-2019