by Pratheeba

Error 10

I can't make calls from outside the UK I am getting error 10 how can I solve this

EE Community Support Team

Re: Error 10

Hi @Pratheeba


Welcome to the community. 


Whereabouts in the world are you?


Please try the troubleshooting steps below:-


Try re-booting your device


Try turning 4G off in ‘settings’


Perform a manual network search:-


  • iPhone – Settings > Carrier > Toggle Automatic OFF
  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search


Please let me know if any of that works.



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