by broadbandcat Established Contributor
Established Contributor

EU roaming and max plans

Hi..I have a max plan which includes EU roaming...ie I pay extra for this. Now that there are no charges for EU roaming can I have a partiak refund? ?

4 REPLIES 4
by Ace Contributor
Ace Contributor

Re: EU roaming and max plans

Hi, 

@broadbandcat

No you can't get refund because you agree with term and conditions when you get that contract. 

Many Thanks 

by
EE Employee

Re: EU roaming and max plans

Hi @broadbandcat

 

Your Max Plan has other additional benefits such as BT Sports, fastest 4G speeds and more countries than the standard plans.

 

Thanks - Karen. Smiley Happy

by broadbandcat Established Contributor
Established Contributor

Re: EU roaming and max plans

Thanks ..but the point is...I have mobile bb instead of landline bb because
landline bb...no matter which provider. .can only give me 0.5mb...I have
mobile bb ...This is not on a mobile phone but on a router. In
effect...home broadband
by
EE Employee

Re: EU roaming and max plans

Hi @broadbandcat

 

4G WiFi devices are Mobile Broadband not Home Broadband.

 

Home Broadband is static - your 4G WiFi device is not and you can take it anywhere with you.

 

As advised the promotion is for Home Broadband.

 

Thanks - Karen. Smiley Happy

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