05-04-2017 11:46 AM
Hi, from today the new pay monthly sims state "EU talk & text roaming (Spain, Portugal, France, Italy, Germany)"
Could anyone clarify if these countries are just an example of what EU countries are (?!!) or infact it only applies in those 5 countries?
05-04-2017 01:54 PM
Hello @ukguy they are given as examples. The different types of plans and their inclusive benefits (roaming etc) as well as a list of countries included can be found using this link. :):
05-04-2017 01:55 PM
It doesn't appear as just an example but as a definition as it goes on to say:
Outside of Allowance EU talk & text roaming Standard
It wouldn't be saying that if it was an example. That statement is excluding the rest of EU.
06-04-2017 09:27 PM
I replied yesterday but my reply doesn't seem to be here!
I agree with XRaySpeX, it looks like a specific list of 5 countries. I was going to sign up for the 20GB £25 tariff until I saw this. I go to Greece in the summer and don't want to get back to have EE say to me "But we didn't say it could be used in Greece, it stated the 5 countries when you signed up".
If it is indeed an example, the developers/admins on the EE site need to add "etc" to the end!!
06-04-2017 09:42 PM
Hello @ukguy the link I posted above contains a list of the countries where the included EU calls, texts & data for pay monthly SIM only plans can be used. You can also find this list on page 5 of the EE SIM Only price plan guide. :):
06-04-2017 10:00 PM
@ukguy I've just done a live chat with a sales advisor the link tom has supplied is correct and all those countries are included they are just an example but it's very badly worded and not clear at all
07-04-2017 12:12 AM
@Profile closed no worries