by DaveSpillett
Explorer

EU Data Roaming and PAYG Boosts

I will be spending a week in Spain shortly. I note that I can use my allowance while there as if I was still at home, but I have two questions that I couldn't find full clarity on:

  1. Does this include just my standard allowance (I'm on a £10/month "PAYG" plan which gives 2Gb) or does it also include data from boosts (currently totlalling an extra 5Gb)?
  2. Do I need to do anything to activate roaming on my account before I depart?
1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: EU Data Roaming and PAYG Boosts

  1. Yes, anything that's included in your allowances in the UK can also be used in EU. It would only become an issue when your total data in the 30 days exceeds 15 GB (i.e. your boosts exceed 13 GB. What's not included would be any calls & texts outside EU or MMS that would come out of your PAYG credit in the UK rather than your Pack.
  2. Nowt except making sure Data Roaming is switched ON on your phone.
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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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View solution in original post

3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: EU Data Roaming and PAYG Boosts

  1. Yes, anything that's included in your allowances in the UK can also be used in EU. It would only become an issue when your total data in the 30 days exceeds 15 GB (i.e. your boosts exceed 13 GB. What's not included would be any calls & texts outside EU or MMS that would come out of your PAYG credit in the UK rather than your Pack.
  2. Nowt except making sure Data Roaming is switched ON on your phone.
__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

by DaveSpillett
Explorer

Re: EU Data Roaming and PAYG Boosts

Excellent. Thanks for the quick response.

by Grand Master
Grand Master

Re: EU Data Roaming and PAYG Boosts

Thanks! You're welcome 🙂 ! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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