20-12-2018 10:01 AM
EE please contact me. Outgoing calls barred in France. Pin required. Can't dial out to ring customer services. 1111 and 0000 and other pins from forum not working.
20-12-2018 10:07 AM
No one from here is going to contact you.
Have you got pay monthly? If so log into your MyEE account and wait for the live chat pop up.
20-12-2018 10:11 AM
I can't find any live chat on the app. I've seen similar posts and EE have commented saying they will message. Where is live chat on the app? This is a nightmare, I rang to make sure this didn't happen when I was in England 😔
20-12-2018 10:28 AM
Not the app. Desktop mode
20-12-2018 10:31 AM
But if you can get incoming calls then roaming is enabled.
There shouldn't be anything asking for a pin.
How are you dialing the numbers?
20-12-2018 10:39 AM
Roaming defintely on. I've tried dialling the numbers all the ways suggested online such 0044 +44. I have a bar on international calls in my settings but to change it I need the pin. There are other posts with the same problem but I've tried all the standard pins suggested.
20-12-2018 10:50 AM
I can't get onto online chat.
EE I will be switching network, never had such major problems when abroad on any other network. I'm sick of trying to sort it now I'm supposed to be on holiday. I phoned before I left to check I could use my phone and now I can't. In France with my two young girls and no ability to phone home. Disappointed is an under statement.