by jamesbond
Explorer

EE not working abroad.

Hi there! Does anyone know why my EE is not working abroad ( Italy ) ?

 

I did not set up it before leaving the UK.  Now, I do not know how to set up it as it is absolutely not working.  Please, help me.  Thank you!

4 REPLIES 4
by Profile closed
Not applicable

Re: EE not working abroad.

Hello @jamesbond to enable roaming on your account please call customer service on +447953 966 250 from another phone who have access to accounts and can look in to this for you. If you have an EE personal pay monthly account you can also access Live Chat by choosing 'Click for service support' after expanding the EE contact section contained in this link. :):

 

http://ee.co.uk/help/get-in-touch

by jamesbond
Explorer

Re: EE not working abroad.

Wow!  You are The Flash!!  Thank you, but I just fixed it! Got into " Network operators " and I  selected  a new operator. Thank you anyway.  Have a good day!

by Profile closed
Not applicable

Re: EE not working abroad.

You are welcome @jamesbond glad to hear it is now working for you. Thank you for coming back to let us know how you resolved it. Enjoy the rest of your time away. 🙂

by
EE Community Support Team

Re: EE not working abroad.

pic spot prize.png

 Hi @jamesbond

 

Thanks for taking the time to share this with the community - it's great to have people sharing information that could help others, it's what the community is all about!

As a thank you from us, I’d love to treat you to dinner!

I'll send you a Private Message to get some additional details.

 

Hope to see you around here in the future.

 

Thanks

Richard

Smiley Happy

 

 

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