28-07-2018 03:49 AM
My Ee data stopped working all off a sudden yesterday even though I still have data and I am connect to 4G with roaming on I cannot even access http://add-on.ee.co.uk
28-07-2018 01:40 PM
Yes I can make calls and text without an issue I have also already reset my network settings
28-07-2018 03:02 PM
28-07-2018 03:28 PM
I have I even contacted EE and they said there is no reason why my data shouldn’t work
28-07-2018 08:08 PM
Yes I have tried this still doesn’t work contacted ee they resetted settings on their end however still not working
29-07-2018 11:09 AM
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
iPhone: Go to Settings > Carrier and turn off Automatic. Wait until available networks appear, which might take two minutes. Tap the carrier that you want.
Android: Open the Settings menu >Tap More > Mobile Networks > Carrier and turn off Automatic. Wait until available networks appear, which might take two minutes. Tap the carrier that you want
Please, also can I get you to try and dial a friend or family member using the format of 00447********* and try using data.
Did this work?