by Rogerj
Visitor

Does my EE4g contract include use in The Channel Islands

I have EE4g contract and believe I can now use my Samsung in The Channel Islands using my UK calls/text package. Does this include calls/texts to local Channel ISland mobile phones?

I currently have to pay for calls/texts to The Channel Islands from the UK - will these calls/texts now be free?

Thanks for any help.

1 SOLUTION

Accepted Solutions
by
EE Employee
Solution

Re: Does my EE4g contract include use in The Channel Islands

Hi @Rogerj and welcome to the community.

 

@Inyourbox is indeed correct, as the new roaming regulations have now kicked in today.

 

Please do see our roaming guide, I have used Jersey as an example.

 

Many thanks,

 

Lee

2 REPLIES 2
by Brilliant Contributor
Brilliant Contributor

Re: Does my EE4g contract include use in The Channel Islands

Hello @Rogerj

 

Thank you for taking the time to visit the Community today. Smiley Happy

 

From today (15th June 2017), you can now use all your minutes and text messages and up to 15GB of data while you are roaming in the Channel Islands. You can also use your minutes and text messages to call and text local numbers while you are roaming in the Channel Islands.

 

However, calls and texts from the U.K. to the Channel Islands are excluded and you will continue to pay normal international calling and texting costs. Smiley Happy

by
EE Employee
Solution

Re: Does my EE4g contract include use in The Channel Islands

Hi @Rogerj and welcome to the community.

 

@Inyourbox is indeed correct, as the new roaming regulations have now kicked in today.

 

Please do see our roaming guide, I have used Jersey as an example.

 

Many thanks,

 

Lee

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