17-03-2018 03:27 AM
I received a text to add max travel as I am in Japan but when I added it it didn’t work and when I looked at the 6 countries Japan didn’t seem to be one of the included ones... not sure why I was sent the message for this if it doesn’t work here?! I don’t want to add 50mb for £5 if I can get 500 for £6 and now I don’t know what to do and the lines are closed to speak to someone! Can any one help me?
17-03-2018 04:27 AM - edited 17-03-2018 04:30 AM
EE Max plans do not cover Japan. They only include the 5 extra non-EU countries, US, Canada, Mexico, Oz & NZ. Dunno what the 6th could be.
Costs in Japan are to be found in http://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/roaming-costs/countries/japan .
17-03-2018 09:00 AM
The MAXTRAVEL add-on applies in...
Does seem odd, did you get a welcome to Japan text as well?