by lee110
Visitor

Does EE have coverage in Costa Rica

I am travelling in Costa Rica, is roaming available ?

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: Does EE have coverage in Costa Rica

12 REPLIES 12
by Ace Contributor
Ace Contributor
Solution

Re: Does EE have coverage in Costa Rica

by
EE Community Support Team

Re: Does EE have coverage in Costa Rica

Hi @lee110

 

Welcome to the community.

 

As @tm90 confirmed, we do have a roaming agreement in Costa Rica.

 

Please make sure you text ROAMING to 150 before travelling, just to make sure you're fully set up.

 

Have an amazing trip. 🙂

 

Chris

by Andy_L Investigator
Investigator

Re: Does EE have coverage in Costa Rica

I am in Costa Rica now, no data roaming service at all. Spent 1 hour with customer services and technical support. Still no data roaming service. Very disappointing

by Andy_L Investigator
Investigator

Re: Does EE have coverage in Costa Rica

I am in Costa Rica now. No roaming data coverage. Spent 1 hour on a call with customer services and technical support but not sorted. Have to wait to pick up emails when back in the hotel using WiFi. 

by
EE Employee

Re: Does EE have coverage in Costa Rica

Hi @Andy_L and welcome to the community.

 

May I know are you able to make calls/texts?

 

Many thanks,

 

Lee

 

 

by Andy_L Investigator
Investigator

Re: Does EE have coverage in Costa Rica

Hi, I can make calls and txt but no 3 or 4g. I am in San Jose. Network is ICE. Full bars but no data service. Went round in circles with tech support.

Kind regards
Andrew

Sent from my iPhone
by Andy_L Investigator
Investigator

Re: Does EE have coverage in Costa Rica

Can make calls and txt but no 3 or 4g for data. Network is ICE. Went round in circles with tech support but still no data roaming

by
EE Employee

Re: Does EE have coverage in Costa Rica

Hi @Andy_L

 

If you are able to call and text it does sound like it could be a localised fault.

 

Are you aware if anyone else is experiencing any data issues?

 

Many thanks,

 

Lee

by Andy_L Investigator
Investigator

Re: Does EE have coverage in Costa Rica

Not aware of anyone else

Kind regards
Andrew

Sent from my iPhone
by
EE Employee

Re: Does EE have coverage in Costa Rica

Hi @Andy_L

 

How long has this issue been ongoing for?

 

Many thanks,

 

Lee

by Dougyr Investigator
Investigator

Re: Does EE have coverage in Costa Rica

I hsve exactle same problem and it july now.

No data, but calls and text ok. 

Will only register to ICE network canot reguster on other Costs Rics netwrks. 

This is happening on 3 Sims. 

Have hsd Sim update through from customer service but still no data. 

This is a problem with your roaming service thst you need to sort out. 

by
EE Community Support Team

Re: Does EE have coverage in Costa Rica

Hi @Dougyr

 

I have responded to your other post.

 

Please take a look and let me know if you have any questions.

 

Chris

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