08-10-2017 06:13 PM
Last month I was in France and I turned on 'mobile roaming', but I still couldn't use my UK mobile data (with EE). Does anyone know what exactly needs to be done if I want to use my UK data while I am in the EU? Thanks
08-10-2017 07:08 PM
@wuchungwen You still need to enable roaming on the account, it’s best to call customer services to do this.
09-10-2017 09:38 AM
Welcome to the EE community. 🙂
As @Chris_B said, you need to make sure that roaming is set up on the SIM before travelling.
You can check the status by texting ROAMING to 150.
Were you able to make calls and send texts?