24-09-2019 01:50 AM
I have a roam further package and all roaming and premium call options enabled on my account. However, I am in the US and unable to receive calls to my UK mobile unless the caller uses the international prefix (+44 and lose the first zero).
My understanding was anyone in the UK should be able to call my number as they normally would without needing to know I am abroad and therefore without using an international code. I use this phone for work so I really need to make sure all of my calls can reach me. Anyone experienced this and know a solution please?
24-09-2019 09:44 AM
Does this happen with all calls or just certain callers?
What network are you connected to?
26-09-2019 02:39 AM
It has happened with two different callers I know of - I may not know about others if they were business calls and unable to get through.
I roam on AT&T mainly.
26-09-2019 05:35 PM
I am able to select from AT&T, Verizon, T-Mobile and 313-100 networks but when I select any of the other networks I can't get service, only AT&T provides service.
I am using an iPhone 5 S.
26-09-2019 06:53 PM