07-05-2017 09:54 PM
Are you trying to call a UK number? Are you including the +44 in front of the number? Have you tried calling another number?
Is your roaming turned on?
Text RO to 150 to find out.
08-05-2017 09:55 AM
Thank you for offering your support to another community member.
This is exactly what community is all about and the information you have offered could have potentialy saved the day for the other user.
As a little thanks from us, we'd love to send you out for dinner on us.
I'm going to send you a private message here and when you reply, we can get the ball rolling.
08-05-2017 10:04 AM
Has the helpful information @DonDino offered you, helped to get your services activated?
Please take a look at our Roaming with EE - What to do if you're having problems abroad post and this should give you further information as to what you may need to do to help with your services.
08-05-2017 10:20 AM
Thank you so much @Richard_C!
I'm just glad that on joining EE I find it has such a good-spirited and helpful customer forum 🙂