by Chen23
Visitor

Data roaming in spain

I just boaught a 13GB pay as you go sim in LGW airport and could use the internet . But when I fly to Madrid, Spain, I can’t not call or use internet anymore.

1 REPLY 1
by
EE Community Support Team

Re: Data roaming in spain

Hi @Chen23.

 

Welcome to the community.

 

Do you have another line available that you can use to call our Customer Care team?

 

They will be able to access your account and make sure it's set up to work abroad.

 

Jon

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