03-02-2019 10:55 AM
Hi everyone 🙂
I am travelling to Geneva today and was wondering if I'd be able to use my data for free whilst I'm out there?
Thanks in advance!
03-02-2019 12:46 PM
Yes, it is included in EU roaming. You may use your allowances there with up to 15 GB data per month if you have more.
If you are on contract, remember to text ROAMING to 150 before you leave to check roaming is enabled on your account.
@Watkins07: All EE plans, incl. PAYG, include EU roaming.
03-02-2019 01:12 PM
@Watkins07: Actually you are partly correct, now you've reminded me. All EE plans do have EU roaming, but some users may be restricted due to their credit history.
03-02-2019 01:30 PM
Having a bit of an issue. I texted 150 and it said the phone wasn't set up. So I rang and was told my device was in fact set up. So I text 150 again to check and again I got a reply saying it wasn't set up to use abroad. So I'm slightly confused
03-02-2019 01:36 PM
03-02-2019 01:37 PM
So are we! It's you a/c, not just your device, that needs to be set up for roaming.
04-02-2019 11:53 AM
Thanks! You're welcome :)! Glad I could be of assistance & it is now sorted.