by Christimothy98
Visitor

Data reset abroad

I am currently using my phone in Denmark. I have EU data provided in my package. 

 

Now all of the sudden it stopped working when it reset here at midnight. 

 

What can I do? I have tried to reset my phone. 

1 REPLY 1
by
EE Employee

Re: Data reset abroad

Hi and welcome to the community @Christimoth98

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please, also can I get you to try and dial a friend or family member using the format of 00447********* and try using data. 

 

Did this work?

 

Many thanks,

 

Lee

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