by Jallen
Visitor

Data abroad

I have been using my data with no issues in Nederlands and Czech Republic over the past week. I then got to Rijeka in Croatia and my data wasn't working (by which I mean I had it turned on, roaming on but it was not showing 3G etc next to my signal bars despite having signal). I then got on a bus to Pula (also in Croatia) and it popped up, but disappeared when I arrived. I have tried turning data, roaming etc on and off, changing from 2G/3G/4G, resetting period, resetting phone and nothing. Any help would be greatly appreciated!

 

thanks,

Jack

1 REPLY 1
by
EE Employee

Re: Data abroad

HI @Jallen and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447********* and try using data. 

 

Did this work?

 

Many thanks,

 

Lee

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.