by Jallen

Data abroad

I have been using my data with no issues in Nederlands and Czech Republic over the past week. I then got to Rijeka in Croatia and my data wasn't working (by which I mean I had it turned on, roaming on but it was not showing 3G etc next to my signal bars despite having signal). I then got on a bus to Pula (also in Croatia) and it popped up, but disappeared when I arrived. I have tried turning data, roaming etc on and off, changing from 2G/3G/4G, resetting period, resetting phone and nothing. Any help would be greatly appreciated!




EE Employee

Re: Data abroad

HI @Jallen and welcome to the community.


So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.


Please also can I get you to try and dial a friend or family member using format of 00447********* and try using data. 


Did this work?


Many thanks,



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