by woodster27
Explorer

Currently in France and I have no service on my iPhone. I set up the add ons

Help! I am in France and I have no service on my iPhone set up the add ins before I left

4 REPLIES 4
by Grand Master
Grand Master

Re: Currently in France and I have no service on my iPhone. I set up the add ons

Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

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by
EE Employee

Re: Currently in France and I have no service on my iPhone. I set up the add ons

Hi and welcome to the Community @woodster27

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using 0044.

 

If these do not work, please let me know if you are using an EE personal or business account.

 

Many thanks,

 

Lee

by woodster27
Explorer

Re: Currently in France and I have no service on my iPhone. I set up the add ons

Hi
All sorted now thanks. Needed to allow roaming and register my device
Thanks
Andy
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by
EE Employee

Re: Currently in France and I have no service on my iPhone. I set up the add ons

Glad you are sorted @woodster27

 

Enjoy France 🙂

 

Many thanks,

 

Lee

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