by Mrt1
Visitor

Card error 1 when texting abroad

Whilst in France i cannot text or make calls and when i try to text i get a card 1 error message. I use a Nexus 5 and i am a personal customer. 

2 REPLIES 2
by Grand Master
Grand Master

Re: Card error 1 when texting abroad

Hi, 

 

Are you using the +44 before your number/txt? 

 

Thanks 




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by
EE Community Support Team

Re: Card error 1 when texting abroad

Good morning @Mrt1

 

Thanks for stopping by community 🙂

 

After the advice @Northerner has given can you confirm that the services are working?

 

Cheers

 

Richard

 

🙂

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