by dennygould-2307

Cant use data

Hi I gifted data to 2 phones and was told before I left uk phones would be ok to use. 

 I gifted data before travelling to 3 phones and only 1 of 3 can use data. Inside hotel room wifi ok but outside cannot connect to data on 2 of the phones

EE Community Support Team

Re: Cant use data

Good Afternoon @dennygould-2307.


Thanks for coming to the community, 


What country are the devices currently in?


Can they still make calls and texts?


Speak soon, 


Katie 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.