22-07-2017 08:45 PM
Roaming is on and received a text from EE saying I can use my plan here but it's not working. Any help greatly appreciated.
22-07-2017 08:59 PM
@Kez1 Did you before leaving the UK call customer services and request roaming to be enabled on your account or text ROAMING to 150 ?
23-07-2017 10:49 AM
Thanks for coming to community 🙂
Hope you are having a great time in Spain?
Please see our Roaming with EE - What to do if you're having problems abroad support article for some hints, tips and tricks to try and get you active.
Let us know if the troubleshooting helps.