by Doybe536
New Member

Cant make calls or send texts since changing plan

Have just changed from pay as you go to pay monthly. Now i cannot send texts or make calls. However i can recieve them and data works fine. Im in germany and wonder if that has had an effect on the change of plan?

2 REPLIES 2
by Grand Master
Grand Master

Re: Cant make calls or send texts since changing plan

@Doybe536 have you enable call abroad and premium rate numbers from within your online account? 

by
EE Community Support Team

Re: Cant make calls or send texts since changing plan

Hi @Doybe536,

 

Welcome to the EE Community. 🙂

 

That's great advice from @Chris_B. You can find your roaming settings by selecting Manage device from the menu in My EE.

 

Hope this helps.

 

James

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