by starkytwo
Explorer

Cant make calls abroad even though roaming is turned on

I am in Australia and cant make any phonecalls - I get a 'not registered on network' message.

 

I have logged in online to my account and can see I defintely have roaming turned on. I'm also in a major city so should be signal (i have signal bars on my phone)

 

Please help

2 REPLIES 2
by starkytwo
Explorer

Re: Cant make calls abroad even though roaming is turned on

Please can I get a live chat link to get this solved as stranded on wifi at the moment and cant even text 150 etc

by
EE Employee

Re: Cant make calls abroad even though roaming is turned on

Good Morning @starkytwo

 

Thanks for joining the Community! Smiley Happy

 

Have you tried doing a manual network selection and try selecting a different network?

 

One last quick question....are you a personal pay monthly customer?

 

Speak soon - Thanks. 

 

Karen. Smiley Happy

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