by viequense
New Member

Cant call Spanish numbers from Spain

I am a long time pay as you go customer, currently in Spain.  I can call UK numbers but I can not call Spanish numbers (+34).  At first it said conditional call forwarding was active until I messed with those settings and now it just wont connect, it hangs up before one ring with no message.  I should have 2000 minutes good in UK and EU as my text message says but it wont work.  My data works and my incoming texts... I recieved a call FROM the UK a few hours ago.  My phone automatically connects to Vodaphone, I tried switching to Moviestar but same problem.  It will not let me connect to Orange (arent they sort of partners with ee?).  I have restarted my phone and looked at my account online with no luck.  Any other ideas?  I have been using skype but thats only good if I have wifi.

Thanks

2 REPLIES 2
by Grand Master
Grand Master

Re: Cant call Spanish numbers from Spain

by
EE Community Support Team

Re: Cant call Spanish numbers from Spain

Hi @viequense,

 

Welcome to the EE Community. Smiley Happy

 

If turning off 4G doesn't help, please get in touch so our technical team can look into this for you.

 

Thanks

 

James

Let's get started

Join the EE Community to ask, answer, learn and share.