by jawerty

Cannot top up roaming data via text



I recently got roaming data in Ireland and wish to top up. But when I use the text I get the message...

From EE: We're sorry, but there's been a technical error and we couldn't add the Roaming Data add-on to your account. You haven't been charged. Please try again later or click here


and when I try online the website hangs up 😞

EE Employee

Re: Cannot top up roaming data via text

Hi and welcome to the Community @jawerty


So I can try and assist what happens when you try and browse (please do this on a mobile data connection).


If you have any difficulties do let me know if you are using an EE personal or business account.


Many thanks,



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