by james13799
New Member

Cannot send texts

In France and I cannot send texts or phone anyone but can receive texts 

by Grand Master
Grand Master

Re: Cannot send texts

Hi @james13799 


Did you activate roaming?


Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls


To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
EE Community Support Team

Re: Cannot send texts

Morning @james13799


Welcome to the community.


Can you try the steps @Northerner has advised, and let us know if you are able to send texts and make calls?


Speak soon 🙂



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