by Nicky_P
Visitor

Cannot roam with TP-Link M7350

Hi everyone, hope someone can help me

 

i have bought a TP-Link M7350 to use in Spain with my Ipad as it has no SIM card slot.

 

i have a 4G EE sim that works fine in a phone and I can tether to the sim when it is in a phone.

 

although the TP-Link says it's connected to Orange and my PC shows I have connected to the ttplink, I still cannot open a web page.

 

does anyone know if there is anything else I need to do to access wifi through the Tplink?

1 SOLUTION

Accepted Solutions
by Profile closed
Not applicable
Solution

Re: Cannot roam with TP-Link M7350

Hello @Nicky_P you can log in to check the routers settings by accessing this link when connected to it. Default username and password are admin/admin:

 

http://192.168.0.1

 

Have you got the correct EE APN settings:

 

APN: everywhere

Username: eesecure

Password: secure

 

🙂

11 REPLIES 11
by Profile closed
Not applicable
Solution

Re: Cannot roam with TP-Link M7350

Hello @Nicky_P you can log in to check the routers settings by accessing this link when connected to it. Default username and password are admin/admin:

 

http://192.168.0.1

 

Have you got the correct EE APN settings:

 

APN: everywhere

Username: eesecure

Password: secure

 

🙂

by
EE Community Support Team

Re: Cannot roam with TP-Link M7350

Hi @Nicky_P

 

Thank you for coming to see us in community 🙂

 

Have you by any chance added a data roaming bundle to the account?

 

Just open your browser when you're abroad and go to add-on.ee.co.uk.

 

You will do this in order to access the internet.

 

Thanks

 

Richard

 

🙂

by Rudihorvath Contributor
Contributor

Re: Cannot roam with TP-Link M7350

Hi Tom222

 

Many thanks for your help. It looks like the APN settings were stoping me from connecting.

 

After some trial and error I finally managed to dial in with the Tplink.

 

I followed your instructions and after going to 192.168.0.1 then clicked "advanced" and created a new dial up setting with the APN details you suggested.

 

After saving and confirming that I wanted to connect with the newly created dial-up the status under "wireless" has now changed to connected.

 

i am now able to use the date on both my iPad and my Pc.

 

Many thanks again.

 

Nicky

by Rudihorvath Contributor
Contributor

Re: Cannot roam with TP-Link M7350

Hi Richard

 

its all working now thanks.

 

i had plenty of roaming data on the sim, 15g per month, but I had to change the APN settings.

 

See my prev reply.

 

thanks

Nicky

by Profile closed
Not applicable

Re: Cannot roam with TP-Link M7350

You are welcome @Rudihorvath glad to hear it is now working for you. Come back to the community anytime if there is anything else you would like to know. 🙂

by
EE Community Support Team

Re: Cannot roam with TP-Link M7350

community_champion (1).png

Hi @Rudihorvath

 

I was just thinking about your post, thank you so much for sharing this helpful piece of information with the Community.

Because I loved your answer, I'd love to send you out for a brilliant meal on us!

I am going to send you a private message here to get some details, so I can send it out to you.

Many thanks,

Richard

 

🙂

by Alicebw Investigator
Investigator

Re: Cannot roam with TP-Link M7350

Is this under APN management?

is so what is the carrier name to be?

PDP type. Is it. IPv4. Or IPv6. Or  IPv4&v6

APN type. Is it Static or dynamic

 

Thanks

 

by Alicebw Investigator
Investigator

Re: Cannot roam with TP-Link M7350

Is this under APN management?

is so what is the carrier name to be?

PDP type. Is it. IPv4. Or IPv6. Or  IPv4&v6

APN type. Is it Static or dynamic

 

Thanks

 

by
EE Employee

Re: Cannot roam with TP-Link M7350

Hi @Alicebw and welcome to the community.

 

So I can try and assist, are you using your TP-Link overseas?

 

Is there any settings in the device already?

 

Many thanks,

 

Lee

by Alicebw Investigator
Investigator

Re: Cannot roam with TP-Link M7350

Hi,

I am using a TP LINK 4GLTE. I live in Guernsey so cannot take advantage of the new roaming deals with phones and wifi.

We travel through France to Spain over a few days, so bought the above and was advised to use EE as it was the best provider. It's all works perfecting in the UK for us, but as soon as we landed on the continent we lost connection. Contacted EE who told me we have been sold the wrong package so she updated it to the Europe roaming one. But the TP Link device will not pick it up, if I put the card into my phone it works and we are able to use the personal hotspot to connect other phones and iPads. But I need the TP link mifi to work. The machine is on roaming.

Sorry bit of a long drawn out reply, but hope it helps.

Regards,
Alice
 

[MOD EDIT:  Removed personal details as this is a public forum]

by
EE Employee

Re: Cannot roam with TP-Link M7350

Hi @Alicebw

 

The APN details should be:

 

Name - EE Internet
APN - everywhere
Username - eesecure
Password - secure

 

Please use IPv4 and let me know how you get on.

 

Many thanks,

 

Lee

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