Hello, I am in Italy on holiday but cannot receive any calls or texts from the UK. I have a pay as you go SIM but have not renewed my pack. Might this be the cause? I have a balance of £14 as well.
Looking forward to receiving your reply.
Hi @Luigilomba1994 and welcome to the community.
The renewing of the pack would not affect receving calls/texts.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Does that help?
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