by Cora1
Visitor

Cannot make phone calls or texts while I have been in tenerife

 
1 REPLY 1
by
EE Community Support Team

Re: Cannot make phone calls or texts while I have been in tenerife

Hello there @Cora1

 

Welcome to the community.

 

Can you receive calls and texts?

 

If you're with us on a pay monthly account your international calls may need activated.

 

You can check this by logging into your My EE account online and go to Menu > Manage Device > Call abroad and Premium rate calls > This will show as ticked if you're set up for making calls when abroad.

 

If this is not ticked, can you turn this on?

 

Let me know how you get on 🙂

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