08-12-2018 08:53 AM - edited 08-12-2018 08:54 AM
I cannot make calls while abroad (in the EU - slovakia) - I get a message saying I am not allowed to dial this number. This happens regardless of the number I call.
I’ve tried to call EE but that number is also barred. I’ve looked at my settings online and on my phone and roaming sis switched on.
Can someone please help?
08-12-2018 09:17 AM
@RahulG247 Login to your online account and enable international and premium rate numbers.
08-12-2018 09:20 AM
Have you made sure international calls are activated in addition to roaming? Make sure roaming is activated under your phone network settings.
It also doesn't activate immediately and can take up to 24 hours after your device is restarted.
08-12-2018 11:39 AM