by Dmonkhouse
Visitor

Cannot make calls or send texts from Spain

Just changed to EE

Didnot contact them to say I was travelling abroad

Now cannot even call 150 for help

Any idea of what to do next? 

1 REPLY 1
by Grand Master
Grand Master

Re: Cannot make calls or send texts from Spain

Are you able to use data? Are you on contract or PAYG?

 

If on contract, try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

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