29-07-2019 02:59 PM
It's probably a setting issue but I cannot make calls or send text messages while in Canada but I can receive both? Please help
29-07-2019 03:43 PM
If on contract, did you activate roaming on your EE a/c before you left UK?
Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?