by Yards73
New Member

Cannot make calls or send text messages while in Canada

It's probably a setting issue but I cannot make calls or send text messages while in Canada but I can receive both? Please help

1 REPLY 1
by Grand Master
Grand Master

Re: Cannot make calls or send text messages while in Canada

If on contract, did you activate roaming on your EE a/c before you left UK?

 

Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

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