29-06-2017 05:58 AM
I didn't realise that I needed to setup roaming before going abroad to Italy. I am now there and my international call setting is enabled so I cannot dial home (UK). To disable this setting I need a password, but default passwords like 0000 and 1234 don't seem to work.
I am a personal customer and have tried manually changing networks as I've read about this in other threads, but doing so has not worked for me.
Please help as I would like to be able to make calls to the UK.
29-06-2017 08:32 AM
If you click on the get in touch page then the + next to EE the two chat options will appear and their availability.
30-06-2017 03:48 PM
I wasn't able to find the chat options that Northener mentioned. They don't seem to popup on my phone browser.
I am coming home tomorrow so will be able to manage without making calls for one more day.
For future reference however, what do I need to do in the future to make sure my roaming and calls work before I go abroad?