by Adyh12 Investigator
Investigator

Cannot call uk

On payg roaming on can txt and have wifi but cannot call uk. Roaming on but voice message states calls barred but call barring is off any one help

4 REPLIES 4
by
EE Community Support Team

Re: Cannot call uk

Hi @Adyh12

 

Welcome to the EE Community.

 

Please try the troubleshooting below and on our What to do if you're having problems abroad support article:-

 

 

Try re-booting your device

 

Try turning 4G off in ‘settings’

 

Perform a manual network search:-

 

  • iPhone – Settings > Carrier > Toggle Automatic OFF
  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK
  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Please let me know if any of that works.

 

Chris

by Adyh12 Investigator
Investigator

Re: Cannot call uk

Ill give it a go and let you know

by Adyh12 Investigator
Investigator

Re: Cannot call uk

Tried changing network providers and it works many thanks

by
EE Community Support Team

Re: Cannot call uk

Great news @Adyh12 Smiley Happy

 

Thanks for the update.

 

James

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